03 Jan What We Learned from Our Top 100 Supplements From 2019
In 2019 we helped roofing contractors across the U.S. with 5,000 insurance claim supplements. That means we processed almost 500 individual claim supplements per month! We are super proud of our entire team for this major accomplishment.
As the nation’s leading claim supplement company, you can count on us for a whole lot more than extreme efficiency – we’re also really, really good at what we do. In fact, when we analyzed our top 50 largest claim files, we found that the average claim increase was 110%. When we analyzed all files across the board, the average claim increase was 30%.
That means that 100% of the time contractors are losing AT LEAST 30% of what they are fairly owed on hail restoration roof claims.
That single statistic says a whole lot about the restoration industry right now: if you are not correctly documenting claims, staying up to date on laws and regulations and supplementing claims properly then you may struggle with the business.
The good news is even if you have never used a third-party claim supplement company, lack an internal claims department or are not even sure where to begin, we can help. Here are our top tips for contractors in 2020 and beyond.
1. Claim Damage Assessment 101: Train Your Team
Documentation is EVERYTHING when it comes to working an insurance restoration claim – and the old saying is true: a picture is worth 1,000 words. A picture can also be worth $1,000+ in added supplements when it shows actual damage to support the claim.
2. Develop an In-House Supplement Team
In our experience working with thousands of contractors across the U.S., we have found that one of the biggest predictors of long-term success is having an in-house claim supplement team. Learn why here.
3. Find an Outsourced Partner
Balance Claims exists to help roofing and restoration contractors write accurate Xactimate estimates and also save time and prevent costly errors when dealing with insurance claims. Contractors that work with us can expect fast, compliant, and accurate Xactimate estimates and supplement services, but more than that we provide a level of service you can count on – which many of our competitors can’t.