If you own a roofing business, now is the time to get ready. Not just for a possible increase in potential customers, but you also need to know how to properly manage all aspects of your business.
If you own a roofing business, now is the time to get ready. Not just for a possible increase in potential customers – but how to properly manage the increase in business to avoid angry customers, staffing issues, and labor shortages. Here are our top suggestions for improvements to make right now for your roofing business.
1) Your Roofing Business Should Train Existing Staff
There’s nothing worse than a rogue salesman or a receptionist with a bad attitude. Since your employees are the face of your business, it’s critical that everyone is on the same page.
Investing in a training program is one of the easiest and best things you can do for your business right now. You can spend time creating your own, or go through the industry experts at Breakthrough Academy.
2) Job Safety
Don’t wait until OSHA visits your job sites to talk to your crews and audit your safety standards. Make your safety trainings a priority — regardless of how skilled your employees are. This can be as quick as a five-minute huddle before the day’s work begins – and can easily help you avoid a hefty fine.
3) Embrace Tech
Roofing contractors have many apps and tech solutions to stay organized. Mobile apps like SalesRabbit, CompanyCam, and iRoofing, can help keep property data, job site photos, and customer information organized. This ensures that everyone on your team has the information they need anytime, anywhere. This means that no one has to go back to the office to search through paperwork or look up details on the computer.
4) Outsource Your Claims
Chasing insurance files, replying to emails, and following up on claim status can quickly eat away 50% or more of your day. Outsourcing your claims department gives you a competitive edge, especially after a hail storm, when it is critical to reach homeowners and establish connections before the competition arrives.
Balance Claims is the recognized industry-leading third-party file administration company for Xactimate estimating & supplementing. To make sure your contracting business’s needs for supplementing your claims are met, we have a large staff working together in a central headquarters and capacity to handle 10,000+ files a year.
Contractors using Balance make $uccess look easy. Ready to be a part of that group? Contact us at 888-618-0367 or schedule a call with us on our website to get started!